Privacy Policy

Last updated: 9 September 2026

Surrey Hills Lifestyle ("we", "us", "our") is a lifestyle management and personal concierge service operated by Kay Harrison, serving clients across Surrey, England. This policy explains what personal information we collect through this website, why we collect it, and what rights you have over it.

What we collect

When you submit an enquiry through our contact form, we collect:

• Your name
• Your email address
• Your phone number, if you provide one
• Your preferred contact method (phone, email, or either)
• The message you send us, describing what you're enquiring about
• Whether you've asked to arrange a consultation
• Your IP address, recorded automatically for spam and security purposes

We do not currently use cookies, analytics tools, or any third-party tracking scripts on this site.

How we use it

We use this information to:

• Respond to your enquiry and get in touch with you
• Arrange and manage any consultation or service you request
• Keep a record of enquiries for our own reference (each is assigned an internal reference/ticket number)
• Identify and filter out spam or abusive submissions

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Our legal basis for processing your data

[under UK GDPR, we're relying on "legitimate interests" — responding to enquiries you've voluntarily sent us — as the basis for processing this data.]

How long we keep your information

[enquiry records are kept for 24 months from your last contact with us, after which they are deleted,]

Where your information is stored

Enquiry data is stored in a secure database hosted with our web hosting provider, based in the United States. Access is restricted to Kay Harrison and anyone she authorises to help manage the business.

Your rights

Under UK data protection law, you have the right to:

• Ask us what personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Object to how we're using your information
• Ask us to restrict how we use your information

To exercise any of these rights, contact us using the details below.

Children's privacy

Our services are intended for adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Contact us

If you have any questions about this policy or how your information is handled, please get in touch:

Email: hello@surreyhillslifestyle.com
Phone: +44 7919 157592